Vital Insights Fights Digital Fraud with ImperiumVital Insights Adds Imperium’s RelevantID® Digital Fingerprinting Technology to Foresight™

MISSISSAUGA, Ontario–(BUSINESS WIRE)– December 13, 2013 – Vital Insights, the global expert in customer experience management solutions, has successfully cemented a partnership with industry-leading Analytics technology firm Imperium, adding their RelevantID digital fingerprinting software to Vital Insights’ already impressive list of technologies.

“The industry is changing in unique ways – in positive ways for customers and clients alike”

“Given the climate regarding information security around the world, we knew moving quickly and intelligently towards a solution for our clients was an extremely high priority,” says Sam Oosterhuis, Vital Insights VP of IT. “In order to demonstrate to our customers that we’re ahead of the curve on this issue, we approached Imperium.”

Imperium, the established industry leader in fraud prevention and identity validation solutions, has been long at work in the digital security industry, first developing RelevantID in early 2006. “Our digital fingerprinting solutions are flexible, easy to implement and customized based upon each company’s specific needs,” said Marshall Harrison, CEO and Founder of Imperium. “Vital Insights recognized the leadership position we hold in this area. We are delighted that they are placing their trust in our technology to prevent fraud and ensure data integrity”, he added.

As early as January 2014, high-profile clients, including Infiniti USA and Jaguar Land Rover China, will be the first to enjoy the benefits of RelevantID, as Vital Insights embeds the digital fingerprinting technology within its Foresight Customer Experience Management platform, and moves to install the new technology across the entirety of its customer base.

“The industry is changing in unique ways – in positive ways for customers and clients alike,” says Jason Tryfon, President and CEO of Vital Insights. “The best technology companies focus on their core strengths. Our strength is developing unique ways for brands to connect with their customers. When it comes to securing this connection and ensuring the reliability of the data, it makes sense to partner with the best in the industry. We know a partnership with Imperium will yield a huge benefit for our clients.”

About Vital Insights Inc.
Vital Insights is a leading designer, developer and distributor of innovative enterprise-class daily tracking and Customer Experience Management (CEM) software. Foresight™ and Foresight Mobile™ are the foundation of Vital Insights’ CEM platform, offering real-time, continuous issue resolution management to clients and customers around the world. With a dedication to innovation and forward-thinking product development, Vital Insights continues its mission of building revolutionary CEM products for leading automotive brands worldwide. Vital Insights’ global headquarters is in Mississauga, Ontario, Canada, with offices in Hamburg, Prague, and Colorado.

About Imperium LLC
Imperium is an established leader in fraud prevention and identity validation solutions designed to help businesses achieve high-level data integrity and comply with industry regulations. For over 10 years, respected companies have been relying on Imperium’s comprehensive suite of technological services to accurately verify self-reported personal information and restrict fraudulent online activities.

For more information visit

« Back to News