Relevant ID® FAQs

You can see the data on a per respondent basis if desired, as well as in summary.

60-80 data points are collected such as OS version, browser version, plug-in, display info, etc.

No. RelevantID does not gather any personally identifiable information. It only gathers data points that are accessible through the respondent’s browser.

No, RelevantID does not have a Panel. RelevantID is a service of Imperium, an independent technology company serving the marketing and marketing research industries.

Yes. You can use RelevantID for your own sample or for sample you purchase from others.

Yes. If you send us your respondent ID, we’ll match it to the RelevantID and report back to you.

There is no standardized industry definition. RelevantID will customize the business rules based on your requirements.

No. RelevantID is transparent to the respondent.

The RelevantID web service responds in real time with a dupe score, Fraud Profile Score, domain information, etc. The client’s business rules will then determine how to route the respondent.

Yes. RelevantID works in all countries.

Yes. RelevantID can work with all survey software.

RelevantID works with all versions of Windows and Mac operating systems as well as most versions of Unix and Linux.

No. The front-end is deployed on your servers. In the extremely unlikely event of a back-end failure, RelevantID essential services are not interrupted.

Undesirable respondents can be identified or stopped at the time of joining a Panel or when starting a survey. Alternatively they can be permitted to take the survey but flagged for cleaning out later.

The RelevantID front-end is integrated with your existing front-end. The necessary code is minimal. There are no redirects.

No. RelevantID does not install or download software of any kind (ActiveX, etc.) onto the respondent’s computer.

No. RelevantID does not use redirects at all. This reduces latency as compared to other methodologies.

No. Altering the IP address will not affect RelevantID.

RelevantID is highly accurate and is not affected at all when the respondent removes their cookies. Relying on cookies produces unreliable results.

Fixed pricing is based on services chosen and projected volume.

Yes. You can select which services you need, plus we will custom configure our technology to accommodate your needs.

RelevantID offers services in the areas of digital fingerprinting, redirect detection & protection, geo-location verification and data validation.

RelevantID works through a combination of watermarking and digital fingerprinting. Digital fingerprinting is the process of collecting more than 60 data points about the respondent’s computer. These data points are then processed by our proprietary algorithm to produce a unique digital fingerprint.

Please contact Imperium to learn more.

No. We do not make any use of data collected other than to provide the services you’ve contracted.

Yes, please contact us to discuss our global capabilities.

Often scores can be low for a reason. College students move frequently, people change their names, etc. There are in some cases, legitimate reasons that an individual does not have a level 6 V-Score.

Records processed by Verity are given a score. This score indicates the degree of validation. A V-score of 6 would result from name, address and the Social Security number matching or name, address and successfully answering challenge questions. A score of 5 for successfully matching first name, last name and address; 4 for matching only last name and address; 3 for only first name or DOB and address. A V-score of 2 results from no match, but a legitimate address; a score of 1 indicates a nonexistent address.

The Verity service responds in real time with a V-Score and additional data. The client’s business rules will then determine how to route the individual.

The Verity front-end is integrated with a client’s existing front-end. The necessary code is minimal. There are no redirects.

No. Real Answer is transparent to the respondent.

We offer client and server side solutions for Real Answer that work with all versions of Windows and Mac operating systems, as well as all versions of Unix, Linux and all major platforms.

The Real Answer web service is integrated with your existing front-end. The necessary code is minimal. There are no redirects.

No. Real Answer does not install or download software of any kind onto the respondent’s computer.

There is no interruption to the user experience and there is no automated redirection of users.

No. Real Answer does not read or write any cookies or watermarks on the respondent’s computer.

Yes, results are returned back in real time.

Real Answer is available in 27 languages, including: English, Chinese Simplified, Chinese Traditional, Portuguese, Spanish, German, French, Dutch, Russian, Italian, Japanese, Dutch, Polish, Korean, Turkish, Swedish, Danish, Norwegian, Finnish, Thai, Malay, Italian, Hungarian, Romanian, Slovak, Indonesian, Czech, Bulgarian, and Vietnamese.

The factors used are:

  • Garbage words
  • Bad language, words and expressions
  • Pasted responses
  • Similarity to previous responses
  • Robot responses
  • Engagement

Real Answer evaluates open-end survey responses against several critical factors and determines the significance of those factors. A Real Answer score of 0 to 100 is then generated based on the quality of the response given. The numeric Real Answer score is provided along with an indication of which factors contributed to the score

Yes. There is access to an online log of the last 30 days of submissions. The log can be filtered by date, survey ID and question ID. The log can also be downloaded to Excel and optionally batch translated.

Yes, you may supply custom lexicon(s) for your exclusive use.

No. Your data is segregated and remains private.

Real Answer analyzes open-end responses and discovers gibberish, bad language, non-engaged respondents, similar answers and other undesirable behavior, and will report in real time.

Please contact Imperium to learn more.

No. We do not make any use of data collected other than to provide the services you’ve contracted.

No. Capture does not gather any personally identifiable information. It only gathers data points that are accessible through the respondent’s browser.

No. Capture is transparent to the user.

Yes. Capture works in all countries.

No. Capture does not install or download software of any kind (ActiveX, etc.) onto the respondent’s computer. The process is transparent to the user.

Capture provides a comprehensive data profile of website users – browser settings, browser version, country of origin, window and screen size, language settings, media players etc.

Companies that are interested in designing an optimal user experience need to know about their web users browser settings, what types of installed media players they have, and more. Capture can also proactively provide relevant downloads, or serve pages that are relevant to specific types of users, providing a more positive user experience.

Basic pricing includes sending you the data points in real time. Additionally, a reporting interface is also available which is priced separately.

Capture grabs more than 135 data points from an individual’s machine and includes information both from PCs and mobile devices.

You do. You are the sole owner of the data.

No. We do not make any use of data collected other than to provide the services you’ve contracted.

Yes, Address Correction is available in all countries.

Consumer information is highly valuable, and address information is critical for consumer interaction, mailings, and further validation.

Based on specific requirements, Address Correction can provide real-time suggested changes, or normalized data can be provided to clients on a regular basis.

The Address Correction front-end is integrated with client’s existing front-end. The necessary code is minimal. There are no redirects.

Address Correction helps you protect against fraud, waste and excess mailing costs by cleaning your database of inaccurate and undeliverable addresses.